Cutting hair? Ronic picks up and books it.
Placeholder. The video to shoot: a stylist mid-cut, the phone rings, she keeps cutting. Ronic answers in the salon's name and books Thursday at 4. About thirty seconds.
Nine in ten US salons and barbershops have no employees (chart 2). The person cutting the hair is the person answering the phone. The stylist's hands are in someone's hair when it rings, so it rings out (exhibit 1). Seven in ten salon regulars have skipped a booking because reaching the salon was too hard.
Ronic answers the phone in your salon's name while you work. It asks what they want and who they want, and offers the open slots. They pick one, and it is booked (exhibit 3). The slots are the same ones your website shows. One calendar, so nothing is booked twice. Each service is booked with its real length. Ten cents a minute, only while it talks.
A booking as Ronic confirms it. A sample from the salons page.
“Mid-cut, it is the client in the chair or the one on the phone. With Ronic it is both.”
A call that rings out mid-cut is a booking that goes to the next salon. The phone should be answered while you work, not after. Ronic takes the call and books it into the calendar the website already uses. The one on the phone gets Thursday at 4. The one in the chair gets you.