Ronic · Grooming — AI front desk for pet grooming & appointment businesses
Every call answered. Every pet pampered.
Ronic answers your phone, your texts and your website — booking grooms, asking which pet, reserving the right table time, and bringing every pet back on its own cycle. Day, night, holiday weekend. Your team keeps full control.
Bella
Every pet gets their own everything.
Most homes have more than one animal on one phone. Ronic keeps a separate record, history and recall cycle for each — and the AI always asks which pet before it books.
Bella
Milo
Cooper
Recall cadence, per service
auto-scheduled after each completed groomTwenty-five capabilities, one engine.
Every line below is shipped and running in production today — the same engine behind clinics and salons, fit to grooming. A working index, not a roadmap.
24/7 AI receptionist
Answers every call in your shop’s own voice — books, reschedules, cancels.
“Which pet?” cascade
Always asks by name, captures breed & size, reserves the right table time.
Per-pet records
One phone, many animals — each with its own history and reminders.
Identity autofill
Returning pet parents recognised by number across voice, text and web.
Per-service durations
Full Groom 90m, Bath 45m, Nail Trim 15m — each booked with real buffers.
Smart waitlist
Cancellations auto-fill with a pet-named offer to the next in line.
No-show recovery
Warm rebooking message with live slots, then staff escalation if quiet.
Per-service recalls
Full Groom 7w · De-shed 8w · Bath 6w · Nails 4w — per pet, automatically.
Walk-ins & capacity
A walk-in picker that shows true real-time room per groomer.
Overbooking + bump list
Soft buffer + hard cap; overbooked pets promoted when a slot frees.
Deposits & no-show fees
$20 deposit on Full Groom & De-shed; no-show fee tracking built in.
Outbound campaigns
Rolling AI call waves over lapsed pets, each analysed after it ends.
Where the day usually leaks — plugged, automatically.
The same engine catches every gap across a single day. Here’s the front-desk board at 9 AM, and four quiet saves around it.
The after-hours call
Closed two hours ago — the AI still books Bella’s Full Groom, recognises Jessica by number, and texts a confirmation before she hangs up.
“For Bella or Milo?”
Marcus texts for a groom. The AI asks which pet, books Bella on her 7-week cycle, and keeps Milo’s nail-trim cycle separate.
The cancellation that refilled
A 2 PM frees up. The waitlist offers it to Emily for Cooper — table full again in two minutes, no staff time spent.
The no-show that came back
One tap marks a no-show → warm rebook. Seven weeks on, the recall brings Luna back for her next Full Groom — conversationally.
One engine. Five moves, every time.
Call, text or walk in — the same pipeline runs, so behavior is consistent and everything lands in your records. And four promises hold on every move.
Pet parent reaches out
Call, text, web chat or walk-in — any door, any hour.
Identity resolves
Number → parent → which pet. History, consents and preferences load instantly.
The AI engine decides
Live availability, service rules, capacity limits and consent — all weighed in one step.
Calendar + record update
The booking lands in the calendar and the pet’s record at the same instant.
The loops keep running
Confirmations, reminders, recalls and recovery — scheduled the moment they’re needed.
Consent-first
Every message checks opt-in before it sends — enforced by the engine, not staff memory.
Privacy by design
Names redacted at rest in calendar data; each shop’s records in isolated storage.
Fully auditable
Every AI booking and decision logged with its reasoning — reviewable anytime.
Human in control
Step into any chat, override any booking, gate exactly which powers the AI has.
Everyone sees exactly what they should.
Access is scoped by role at the data layer — not hidden by the UI. A groomer literally can’t query another groomer’s book.
Owner
Every location, groomer, conversation & KPI — plus full AI audit trail.
Shop manager
Their location’s calendar, team performance & daily digest.
Groomer
Their own grooms and assigned tasks. Clean, focused, nothing else.
Numbers that move the shop, every morning.
Illustrative figures — your digest reports your shop’s real numbers.
Stop losing grooms to a busy signal.
See your own shop’s flows running live — your services, your groomers, your phone number — in a guided 30-minute demo.