Privacy Policy

This Privacy Policy explains how Ronic, Inc. (“Ronic,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit ronic.ai, request a callback, or otherwise interact with us. By using our website or submitting your details, you agree to the practices described here.

Information we collect

We collect only what we need to respond to you and operate our service:

• Contact details you provide — your name, phone number, email address, and any message you include when you request a callback.
• Request context — the page you submitted the form from and the website address, so we can route and follow up on your enquiry.
• Basic usage data — standard analytics such as device type, browser, and pages visited, used to keep the site working and improve it.

How we use your information

We use the information you give us to:

• Respond to your enquiry and schedule or place the callback you requested.
• Send you messages related to your request — for example, confirming we received it, arranging a call, or sharing details about your call (by phone, text, or email).
• Operate, maintain, and improve our website and services, and keep records as required by law.

SMS / text messaging

If you provide a phone number and check the consent box on our callback form, you opt in to receive text messages from Ronic, Inc. about your request. These messages are transactional and relate to your enquiry — confirmations, scheduling, and details about your call or our response. Message and data rates may apply, and message frequency varies. You can reply STOP at any time to opt out, or HELP for help. Full details are in our Messaging Terms.

Mobile information and phone numbers collected for SMS purposes will not be shared with or sold to third parties for marketing or promotional purposes.

No mobile information or SMS opt-in consent is shared with third parties or affiliates for their own marketing purposes. We share phone numbers only with the service providers that help us deliver the messages you requested (see below), and only for that purpose.

How we share information

We do not sell your personal information. We share it only in these limited cases:

• Service providers — trusted vendors who help us run our service, such as our CRM and our SMS/messaging provider. They may process your information only to perform services for us and are bound to keep it confidential.
• Legal reasons — when required by law, regulation, legal process, or to protect the rights, safety, and property of Ronic, our users, or others.

Data retention

We keep your information only as long as needed to respond to your request, provide our services, and meet our legal, accounting, or reporting obligations. When it is no longer needed, we delete or anonymize it.

Your choices and rights

• Text messages — reply STOP to any message to stop receiving texts, or HELP for help.
• Email — use the unsubscribe link in any email, or contact us.
• Access and deletion — you may ask us to access, correct, or delete the personal information we hold about you by emailing us at the address below.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

Children's privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.

Contact us

Questions about this Privacy Policy or your information? Contact Ronic, Inc. at tim@ronic.ai or +1 888 985 5551.