Support

Ronic Runners lets you use existing Claude and Codex sessions on your authorised runner from an iPhone, iPad or Android device. It is published by Sumeet Joon under the Ronic name.

For help, email sumeet@ronic.ai.

Sign-in and access

Use the username and password supplied by your runner administrator. There is no account registration or purchase in the app. Your administrator can help with access, password recovery and workspace permissions. Never send your password or access token to support.

Report a problem

Include the app version, whether you use iOS or Android, a short description of the problem and the steps that caused it. You can prepare a diagnostic report from Settings → Share diagnostic report and choose whether to send it. The report excludes credentials, account names, session names, paths and message text. Check screenshots and attachments for private information before sharing.

Report harmful or inappropriate AI output

Use the app’s Report content action to submit a report for review, or email sumeet@ronic.ai with the subject Ronic Runners content report. Describe the issue and include only the relevant passage you are authorised to share. Reports help us investigate unsafe, abusive, deceptive or otherwise inappropriate output and make appropriate service or provider changes.

AI output can be inaccurate, incomplete or unsafe. Review generated text, code and commands before relying on them or allowing them to affect files or services.

Privacy and deletion

Read the Privacy Policy and Terms of Use. To remove account access or request deletion of personal data, follow the account and data deletion instructions. Requests can be made without installing the app or signing in.